BMC accelerates its journey to the cloud with its autonomous digital enterprise

SSII announced new developments with Oracle Cloud Infrastructure.

IT is everywhere, software is ubiquitous, and every business now sees all of its processes as digital. To support this transformation journey, BMC has embarked on a radical shift to the cloud to deliver on the promise of an empowered digital enterprise.

As with other IT vendors established in business over the past decades, we all believe that we know the business inside out and forget to make changes in corporate and product strategies.

BMC is an example, but the reality of the company is different: the management team has changed; product families have been updated; the cloud strategy is on the agenda; and decades of expertise have been layered to align product lines with today’s business and IT needs.

Today, BMC is a global IT player participating in this digital business transformation with its Autonomous Digital Enterprise (ADE) strategy. CTO BMC, Ram Chakravarti, has spent time reintroducing BMC’s mission in today’s business climate and rushing IT differentiators for businesses to gain market footprint and success. It is clear that IT is a key growth factor for companies.

The session was the first ever at the new Santa Clara Innovation Labs post-COVID-19 pandemic, and was the perfect opportunity for product updates.

This side, Ali Siddiqui, BMC CPO, has articulated the product strategy above a base layer and covered by four key pillars: automation and orchestration; AIOps and Observability; enterprise service management; and scalable mainframe.

We learned that the company has made significant progress over the past 18 months in various areas, with several Helix enhancements fueling rapid ITSM domain growth, dozens of partnerships, and mainframe integrations.

During a recent IT press tour session in California, BMC made two important announcements validating Helix on Oracle Cloud Infrastructure, as well as some key product enhancements. First, Helix enhancements affect the decision process and increase mean time to recovery (MTTR) through optimized asset detection and intelligence with better visibility, performance and availability. The second key innovation was the partnership with Oracle to launch and offer the Helix ITSM platform directly on OCI based on Oracle Exadata. This announcement came a few weeks after a similar agreement with Google Cloudonce again confirming BMC’s multi-cloud strategy.


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